Terms of Use & Service Agreement

Last Updated: May 29, 2025

Website: https://www.vapezone.co.ke

1Acceptance of Terms

Welcome to Vapezone Kenya. By accessing, browsing, or using our website located atVapezone Kenyaand purchasing products from us, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, our Privacy Policy, and our Returns & Refunds Policy, which are incorporated herein by reference.

If you do not agree to all these Terms, you must not access or use the Site.

2Eligibility: Age and Location Verification

2.1. Age Restriction.

The sale of vaping products is strictly age-restricted. By using this Site and purchasing our Products, you represent and warrant that:

  • You are at least 18 (eighteen) years of age.
  • You are of legal age to purchase vaping products in your specific location within the Republic of Kenya.
  • You will not provide our Products to any person under the legal age.

2.2. Verification.

We reserve the right to verify your age at any time, including upon delivery. Verification methods may include requesting a government-issued photo ID (National ID, Passport). Failure to provide valid age verification will result in order cancellation and a refund, minus any processing fees.

2.3. Geographic Restrictions.

We only sell and ship Products to addresses within the Republic of Kenya. We do not ship internationally. By placing an order, you confirm the delivery address is within Kenya.

3Product Information and Health Disclaimer

3.1. Product Purpose.

Our Products are intended for use by adult smokers and vapers as an alternative to traditional tobacco cigarettes. They are not marketed as smoking cessation devices.

3.2. Health Warning.

WARNING:

Vaping products contain nicotine, a highly addictive chemical. Nicotine is not risk-free and is addictive.

Our products are NOT recommended for use by non-smokers, persons under the age of 18, pregnant or breastfeeding women, or persons with underlying health conditions (including but not limited to heart disease, high blood pressure, diabetes, or respiratory conditions).

You should consult with a healthcare professional before using vaping products, especially if you have any pre-existing health conditions.

3.3. Accuracy of Information.

While we strive to provide accurate descriptions, images, and specifications for our Products, we do not warrant that such information is entirely accurate, complete, reliable, current, or error-free. Product colours may vary slightly due to photography lighting and individual monitor settings.

4User Account and Conduct

4.1. Account Creation.

You may be required to create an account to place an order. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4.2. Prohibited Conduct.

You agree not to:

  • Use the Site for any illegal purpose or in violation of any local, national, or international law or regulation.
  • Provide false, inaccurate, or misleading information.
  • Attempt to circumvent our age verification processes.
  • Upload or transmit any malicious code, viruses, or other harmful software.
  • Use the Site in any way that could damage, disable, overburden, or impair the Site.

Contact Information

For any questions about these Terms of Use, please contact us at:

vapezonekenya@gmail.com

Postal Address: 00100 Accra Road, Now Raila Ondinga Way, Nairobi. White Angle Building.

0798769535